Reviews For 1000 South Capitol
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Posted On: 2/3/2026
Gym
The fitness facilities should be upgraded to align with other properties (Crossing DC) catering to similar tenants, and at ... a similarly competitive price point. The use of space in the fitness facility is grossly misused. If the space were optimized, you could fit at least one (maybe two) full squat racks with deadlifting platform, and develop a space to cater dumb bells greater than 50 lbs with minimal reconfiguration. Additionally, the condition of equipment in the game room is in sever disrepair. Read More about GymBy: Sean McNeil Verified Resident
Hi Sean,
Thank you for taking the time to share your feedback. We truly appreciate residents who provide thoughtful and specific suggestions regarding our amenities. We understand how important well-equipped and thoughtfully designed fitness spaces are, especially in a competitive market. Your comments regarding equipment variety, layout optimization, and the condition of the game room equipment have been shared with our management team for review and consideration. We are continually evaluating ways to enhance our amenity spaces and ensure they meet the expectations of our residents. Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 1/6/2026
Would Recommend
1000 South Capitol is a great building! Relatively new (I think about 5 years old), modern and clean. Having toured a lot ... of apartment buildings in Navy Yard, I’d recommend it to a friend for sure. Only areas I’d say that there’s room for growth: better gym equipment (to include treadmills, such as a Woodway, and a “cage” for bench/squat/deadlift) and better community events (maybe on the roof or another space instead of lobby? Include food?) Read More about Would RecommendBy: Anonymous
Hello!
Thank you for the five-star review and for sharing such thoughtful feedback! We’re glad to hear you’ve enjoyed your experience at 1000 South Capitol and appreciate the recommendation. Your suggestions regarding fitness equipment and community events are valuable and have been shared with the team for consideration as we continue looking for ways to enhance resident amenities and programming. Thank you again for taking the time to let us know—we’re happy to have you as part of the community! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 1/6/2026
Would Recommend
1000 South Capitol is a great building! Relatively new (I think about 5 years old), modern and clean. Having toured a lot ... of apartment buildings in Navy Yard, I’d recommend it to a friend for sure. Only areas I’d say that there’s room for growth: better gym equipment (to include treadmills, such as a Woodway, and a “cage” for bench/squat/deadlift) and better community events (maybe on the roof or another space instead of lobby? Include food?) Read More about Would RecommendBy: Anonymous
Hello,
Thank you for the five-star review and for sharing such thoughtful feedback! We’re glad to hear you’ve enjoyed your experience at 1000 South Capitol and appreciate the recommendation. Your suggestions regarding fitness equipment and community events are valuable and have been shared with the team for consideration as we continue looking for ways to enhance resident amenities and programming. Thank you again for taking the time to let us know—we’re happy to have you as part of the community! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 1/6/2026
Property Management and Leadership
I have been a long-standing resident of 1000 South Capitol Street SE since July 2023. Overall I have had pleasant interactions ... with staff though I do find that there is much to be desired with regard to Mark’s demeanor and level of customer service. Unfortunately, my recent renewal negotiations with Mr. Hendrix highlighted a lack of commitment toward resident retention and understanding which ultimately led to my decision not to renew my lease. If I knew that I would encounter significant issues with Mark honoring a lease renewal as base rents have fallen several hundred dollars since last year, I would have thought twice. Despite a clear understanding that I was paying beyond market rate, my lease renewal offer was initiated with a base rent increase, which would have made me pay hundreds more than market and even more in comparison to the listed price of the same exact units on 1000 South Cap’s website. This offer was ultimately adjusted by Mark, however, he continued to push a rental agreement that was higher than market rate, nor was it comparable to Lerner's inventory as stipulated on their site. Rather than engaging in a constructive dialogue, Mr. Hendrix’s response was dismissive and inflexible, stating that concessions are intended solely to attract new residents. Further, he would not revisit the offer. This interaction conveyed a clear lack of interest in resident retention or the lived experience of existing tenants. There was no acknowledgment of the market data provided, the internal unit comparisons cited, or the demonstrated value of retaining a reliable resident with a strong payment history. Under Mark's leadership I've seen a noticeable decline in front-facing customer service and resident-centered engagement. Although Victor and Kyle are great, I would not recommend 1000 South Capitol Street to prospective tenants, solely to avoid their leadership in management, Mark Hendrix. Read More about Property Management and LeadershipBy: JOSEPH NELSON Verified Resident
Hi Joseph,
Thank you for taking the time to share your detailed feedback and for being a resident with us since July 2023. We appreciate the opportunity to address your concerns. We are genuinely sorry to hear that your lease renewal experience did not meet your expectations. Our goal is always to approach renewal discussions thoughtfully and transparently, and we regret that this interaction left you feeling unheard or dissatisfied. Lease renewal pricing is determined by a variety of market-driven factors and differs from advertised rates, which are typically designed to attract new residents and may vary based on availability, timing, and lease terms. While we understand how these distinctions can be frustrating, our team strives to apply these guidelines consistently and fairly. That said, your feedback regarding communication and the overall experience is taken seriously and has been shared with our leadership team for review. We are pleased to hear that you have had positive experiences with other members of our staff, and we truly appreciate you recognizing their efforts. Resident satisfaction and retention are important to us, and we regret that we were unable to arrive at a renewal outcome that worked for you. We thank you for the time you spent as part of our community and wish you all the best in your next home.
Kindest regards,
David Page
Source: Property Site
Posted On: 9/22/2025
1000 S Cap is a great place to call home
1000 S Cap has been my home for the past 3 years, and my experience has here great. The amenities are really great and ... ALWAYS clean (shoutout the the cleaning crew. They are always doing an awesome job). Such a great value. My unit is by the elevator and I have never felt like there was any noise issues. It is generally quiet, with respectful neighbors. The management team is the best that I have ever had. They're incredibly friendly and super willing to help with any inquiries. I felt very comfortable talking to them about things when I needed to. I have to shoutout **Victor** in particular who just went above and beyond with some lease related requests that I had made due to some things during my move. Literally all the staff here is wonderful. They absolutely helped make my experience here feel so smooth and easy. Thanks 1000 S Cap! Read More about 1000 S Cap is a great place to call homeBy: Yutaro Morita Verified Resident
Source: Property Site
Posted On: 6/30/2025
Maintenance staff
Our apt door started sticking really tight where I had to almost pull my shoulder out to yank it open. I asked at the front ... desk if this was something other residents were experiencing due to hot weather, although hallways are always cool. They were unaware of anyone else complaining and suggested I put in a maintenance ticket which I proceeded to do. Chris and Chuck appeared in the morning, and fixed the issue quickly. Lovely guys, we had a few chuckles which helped start all our day. Thank you for such quick and friendly service. 👍🏼 Read More about Maintenance staffBy: Janice Mitchell Verified Resident
Hello Janice,
Thank you so much for taking the time to share your experience! While we noticed your rating might not reflect the kind words you shared, we’re absolutely thrilled to hear that Chris and Chuck were able to assist so quickly and with such kindness and good humor. They truly are a fantastic team, and we’re glad they could bring both relief and a few laughs to your day! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 3/25/2025
The best decision ever!
I can not be more pleased with my experience with moving to 1000 South Cap. From my very first tour with Kyle who is always ... so kind and helpful.. to then meeting Victor who is literally an angel on earth. So responsive, kind, and relatable. Frankly, the entire team and all the concierge's and maintenance staff are A+++++. Fun, kind, sophisticated and just great people. This building and staff have really been heaven sent. I couldn't have landed at a better home. Read More about The best decision ever!By: JH Verified Resident
Hello JH,
Thank you so much for your glowing review! We’re absolutely thrilled to hear that your experience at 1000 South Capitol has been so positive. Kyle, Victor, and the entire team truly strive to create a welcoming and exceptional living experience, and it means the world to us that their kindness and dedication have made such an impact. Your kind words about our concierge and maintenance staff are especially appreciated—they work hard to make this community feel like home. Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 3/9/2025
927 makes noise constantly
The apartment above us (927) is constantly making noise at all hours of the day and night. They bang on the floor consistently. ... It’s very annoying. Please have someone call them to make them stop. Read More about 927 makes noise constantlyBy: Justin Brown Verified Resident
Hello Justin,
We’re sorry to hear that you’re experiencing noise disturbances. We understand how important a peaceful living environment is, and we’d like to help resolve this issue. Please reach out to the leasing office so we can gather more details and address your concerns appropriately. Your comfort is important to us, and we appreciate the opportunity to assist you. We appreciate you bringing this to our attention.
Kindest regards,
David Page
Source: Property Site
Posted On: 3/3/2025
Edwin and Maintenance Staff
Edwin and his maintenance staff did a tremendous job on two work orders I submitted. He fixed my dishwasher and shower in ... a timely and efficient manner. I’m very pleased with the new maintenance team as they are very nice and work efficiently. Read More about Edwin and Maintenance StaffBy: Justin Brown Verified Resident
Hello Justin,
Thank you for your wonderful review for your experience at 1000 South Capitol! We’re so glad to hear that Edwin and the maintenance team were able to assist you promptly and efficiently with your work orders. We truly appreciate your kind words and are thrilled that you’re pleased with the new team. If there’s anything else we can do for you, please don’t hesitate to reach out! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 1/17/2025
Great place/Great staff
My husband and I just moved into 1000 South Capitol in early December 2024. Victor, from the leasing office, was and continues ... to go above and beyond to help us with anything we need. He even helped us with documentation beyond our lease to use as address proofs for the DMV. Read More about Great place/Great staffBy: Janice Verified Resident
Hello Janice,
Thank you so much for your 5-star review! We're thrilled to hear that your experience at 1000 South Capitol has been a positive one since you and your husband moved in. We apologize for the delayed response, but please know that we truly appreciate your feedback and are grateful to have you as part of our community. If there’s anything we can do to make your residency even better, don’t hesitate to reach out. We look forward to continuing to serve you and hope you feeling at home with us! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 12/22/2024
Great place to live.
My husband and I just moved into this lovely building just a week ago. Our daughter made all the arrangements with Victor, ... the leasing agent. Victor has been amazing as he responded quickly to any issues that may have arisen from online software. When we physically moved in he greeted us like family. His friendly professionalism is refreshing. We feel that we have been welcomed into a new family. When we had some issues with Amazon packages due to the volume of Christmas packages, all the various concierge staff, Keara, Ursala were so gracious and worked hard to help us find our packages. Others helped too, still learning names. Redmond was one of those at the front desk ready to help with any questions we've had. We had a small drain issue and placed a repair request easily on their app. Akrem came the same day and fixed the issue. I highly recommend this building. Great area with lots of coffee shop and restaurants, banks, etc. Thank you 1000 South Capitol staff for making our move a pleasure Read More about Great place to live.By: Janice
Hello Janice,
Thank you so much for your 5-star review! We're thrilled to hear that your experience at 1000 South Capitol has been a positive one since you and your husband moved in. We apologize for the delayed response, but please know that we truly appreciate your feedback and are grateful to have you as part of our community. If there’s anything we can do to make your residency even better, don’t hesitate to reach out. We look forward to continuing to serve you and hope you feeling at home with us! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 12/22/2024
Great place to live.
My husband and I just moved into this lovely building just a week ago. Our daughter made all the arrangements with Victor, ... the leasing agent. Victor has been amazing as he responded quickly to any issues that may have arisen from online software. When we physically moved in he greeted us like family. His friendly professionalism is refreshing. We feel that we have been welcomed into a new family. When we had some issues with Amazon packages due to the volume of Christmas packages, all the various concierge staff, Keara, Ursala were so gracious and worked hard to help us find our packages. Others helped too, still learning names. Redmond was one of those at the front desk ready to help with any questions we've had. We had a small drain issue and placed a repair request easily on their app. Akrem came the same day and fixed the issue. Read More about Great place to live.By: Janice
Hello Janice,
Thank you so much for your 5-star review! We're thrilled to hear that your experience at 1000 South Capitol has been a positive one since you and your husband moved in. We apologize for the delayed response, but please know that we truly appreciate your feedback and are grateful to have you as part of our community. If there’s anything we can do to make your residency even better, don’t hesitate to reach out. We look forward to continuing to serve you and hope you feeling at home with us! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 12/22/2024
Great place to live.
My husband and I just moved into this lovely building just a week ago. Our daughter made all the arrangements with Victor, ... the leasing agent. Victor has been amazing as he responded quickly to any issues that may have arisen from online software. When we physically moved in he greeted us like family. His friendly professionalism is refreshing. We feel that we have been welcomed into a new family. When we had some issues with Amazon packages due to the volume of Christmas packages, all the various concierge staff, Keara, Ursala were so gracious and worked hard to help us find our packages. Others helped too, still learning names. Redmond was one of those at the front desk ready to help with any questions we've had. Read More about Great place to live.By: Janice
Hello Janice,
Thank you so much for your 5-star review! We're thrilled to hear that your experience at 1000 South Capitol has been a positive one since you and your husband moved in. We apologize for the delayed response, but please know that we truly appreciate your feedback and are grateful to have you as part of our community. If there’s anything we can do to make your residency even better, don’t hesitate to reach out. We look forward to continuing to serve you and hope you feeling at home with us! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 12/22/2024
Great place to live.
My husband and I just moved into this lovely building just a week ago. Our daughter made all the arrangements with Victor, ... the leasing agent. Victor has been amazing as he responded quickly to any issues that may have arisen from online software. When we physically moved in he greeted us like family. His friendly professionalism is refreshing. We feel that we have been welcomed into a new family. When we had some issues with Amazon packages due to the volume of Christmas packages, all the various concierge staff, Keara, Ursala were so gracious and worked hard to help us find our packages. Others helped too, still learning names. Redmond was one of those at the front desk ready to help with any questions we've had. Read More about Great place to live.By: Janice
Hello Janice,
Thank you so much for your 5-star review! We're thrilled to hear that your experience at 1000 South Capitol has been a positive one since you and your husband moved in. We apologize for the delayed response, but please know that we truly appreciate your feedback and are grateful to have you as part of our community. If there’s anything we can do to make your residency even better, don’t hesitate to reach out. We look forward to continuing to serve you and hope you feeling at home with us! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 12/22/2024
Great place to live.
My husband and I just moved into this lovely building just a week ago. Our daughter made all the arrangements with Victor, ... the leasing agent. Victor has been amazing as he responded quickly to any issues that may have arisen from online software. When we physically moved in he greeted us like family. His friendly professionalism is refreshing. We feel that we have been welcomed into a new family. Read More about Great place to live.By: Janice
Hello Janice,
Thank you so much for your 5-star review! We're thrilled to hear that your experience at 1000 South Capitol has been a positive one since you and your husband moved in. We apologize for the delayed response, but please know that we truly appreciate your feedback and are grateful to have you as part of our community. If there’s anything we can do to make your residency even better, don’t hesitate to reach out. We look forward to continuing to serve you and hope you feeling at home with us! Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
Posted On: 12/4/2024
Review
5By: Kevin Karthaus Verified Resident
Hello Kevin,
Thank you so much for your review! We’re very happy to hear you’re enjoying your residency at 1000 South Capitol. Your feedback means a lot to us, and we’re always looking for ways to make your experience even better. Thank You for choosing 1000 South Capitol!
Kindest regards,
David Page
Source: Property Site
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